Frequently Asked Questions.
*Hair Oil FAQs*
While preliminary testing revealed a decrease in hair fall for 9 out of 10 participants, we cannot ensure 100% efficacy due to variations in individual usage, genetic predispositions, underlying medical conditions, and other factors. Nevertheless, maintaining a regular regimen with Satin Strands can aid in achieving optimal hair health
Satin Strands originated from the innovative fusion of ancestral haircare recipes, meticulously refined in my mother’s kitchen. Drawing from generations of wisdom and enhanced by scientific insights, this formulation has proven remarkably effective in promoting hair growth among my family and friends over the past four years, well before its official launch. Our ingredients come from responsible sources, carefully chosen for their quality and effectiveness contributing to our unique formulation process aimed at providing optimal results. We tested Satin Strands hair oil before its launch, confirming its performance. Count on Satin Strands for effective results in your hair care regimen.
Linalool naturally arises from the essential oils incorporated into the product, ensuring levels below the legal threshold of 1%. While it’s not assured, there is a possibility of its presence in the formula.
Yes, it is absolutely safe for all hair types, bleached or not.
No, Satin Strands hair oil is a 100% natural oil. Our formula is free from artificial additives, ensuring a pure and natural hair care experience.
Satin Strands hair oil is crafted with a blend of premium natural ingredients. All ingredients are sourced from licensed food grade manufacturers, ensuring compliance with legal standards and regulations. The complete list of ingredients is prominently displayed on the back of the bottle.
Our formula undergoes complete microbial testing and is dermatologically approved. However, if you have concerns about allergies, we recommend conducting a patch test before regular use.
Yes, Satin Strands hair oil is 100% vegan, ensuring a cruelty-free product that aligns with ethical and sustainable practices.
*Usage FAQs:*
We recommend using Satin Strands hair oil 2-3 times per week, at least 1-2 hours before shampooing with a pH balancing shampoo, for optimal results.
While it’s safe to leave the oil in overnight, we recommend using a shower cap to avoid any greasy residue on bedding.
Yes, Satin Strands hair oil is suitable for all hair types, including colored and treated hair, making it a versatile choice for your whole family.
Results vary depending on individual factors and consistency of use. Some may notice improvements in hair texture and health within a few weeks, while others may take longer.
Our hair oils have a shelf life of 12 months. To ensure efficacy, store them in a cool, dry place away from direct sunlight.
Avoid heating the oil, as it can disrupt the natural formulation and break down the chemical bonds, resulting in degradation of the oil. If the oil solidifies, melt the oil with the heat of your palms.
*Packaging FAQs:*
Satin Strands utilizes an airless pump system in its bottles to optimize product usage and facilitate a clean and convenient application process. The absence of a pipe pump prevents oil residue buildup, enhancing user-friendliness.
In low temperatures, the oil may solidify. Our bottles are designed for such situations; simply unscrew the pump and scoop out the oil. Avoid heating the bottle as it may damage the natural formulation.
No, the bottles are not microwave safe.
Yes, our bottles are designed for reusability, reflecting our commitment to sustainability. Thorough cleaning before refilling with another product is recommended. Additionally, we are actively exploring biodegradable refill options to further minimize environmental impact.
Satin Strands is proudly crafted in India, utilizing ingredients sourced from various regions across India and the United Kingdom, ensuring the highest standards of product quality
*Shipping/Return Policy FAQs:*
To place an order, browse our products, select items, and proceed to checkout. Follow the prompts to enter shipping and payment information. We accept various payment methods for your convenience.
We accept credit/debit cards, PayPal, and other secure online payment methods
Once an order is placed, it enters processing immediately. Therefore, modifications or cancellations may not always be possible. Contact our customer service team as soon as possible for assistance.
Once your order is on its way, we’ll send you a tracking number so you can keep an eye on it.
We provide a convenient return and exchange policy for our customers. If you are dissatisfied with your purchase, you may return it within 5 days for either a refund or an exchange by providing a reason for the return. Please note that returns are only accepted for damaged products, as opened bottles cannot be returned due to hygiene considerations.
We do not offer international shipping at the moment but will be starting soon.
You can get in touch with our customer support team by email, phone, or live chat during our business hours.
Yes, we take the security of your personal information seriously. Our website uses industry-standard encryption technology to protect your data during transmission. Additionally, we adhere to strict privacy policies to safeguard your information.
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